News

Communication - public and public works infrastructure

Published: October 7, 2024

Communication with the public regarding public works, infrastructure, planning priorities.

by Mark Rushton with input from Oxford Council and municipal staff.

Every municipality has a delicate balancing act to perform, managing scarce resources with commitments to residents, while servicing incurred debt and preparing for future infrastructure expenditures.
A typically overlooked element of these tasks is the process of public communication. While there may always be persons dissatisfied (and vocal) about the methods and speed of meeting a municipality’s responsibilities, it can be expected that effective public communication can serve to mitigate a difficult government-resident relationship.  pdf Please click here to continue reading.... (94 KB)